Order Process: Clarity & Quality, From Start to Finish
At Viet Global Supply, we believe a great partnership is built on clarity and trust. Our streamlined order process is designed to make sourcing products from Vietnam simple, predictable, and successful. We guide you through every step, ensuring your vision becomes a reality with the highest quality standards and seamless communication.
Our Step-by-Step Order Journey
Step 1: Project Discovery & Need Identification
Your journey begins with an idea or a market need.
What You Do: You identify a demand in your market or have a product concept. You reach out to us via our contact form, email, or phone call with your initial ideas.
What We Do: Our team schedules a consultation to deeply understand your requirements, target audience, and goals. We ask the right questions to fully grasp your project.
Step 2: Official Request & Submission
You formalize your product requirements.
What You Do: You send us a detailed request or specification sheet. This can include product designs, technical drawings, desired materials, quality standards, and target quantities.
What We Do: We promptly acknowledge receipt of your project and assign a dedicated project manager to be your single point of contact.
Step 3: Project Review & Quotation
We analyze your project and provide a transparent breakdown.
What We Do: Our experts meticulously review your requirements. We assess production feasibility, source raw materials, calculate precise costs (unit cost, tooling, shipping), and develop a realistic timeline.
What You Receive: A comprehensive, no-obligation quotation within [e.g., 3-5 business days]. Our quote is fully transparent, with no hidden fees, outlining every cost involved.
Step 4: Approval & Project Kick-off
The green light to begin.
What You Do: You review the quotation, ask any final questions, and formally approve it to move forward. A production agreement is signed and an initial deposit is typically made.
What We Do: We officially kick off your project! We order materials and schedule production time with our trusted manufacturing partners.
Step 5: Prototyping & Sampling
Bringing your product to life for your approval.
What We Do: We produce initial prototypes or samples exactly to your specifications. We conduct our own initial quality checks before sending them to you.
What You Do: You inspect the sample(s) thoroughly. You provide feedback and give final approval for mass production. This is a crucial step to ensure everything is perfect.
Step 6: Mass Production & In-Process Inspection
We manufacture your order with unwavering quality control.
What We Do: We launch full-scale production. Our quality control team conducts scheduled inline inspections (DUPRO) during manufacturing to catch any issues early, ensuring the entire batch meets the approved sample's standard.
What You Receive: Regular production updates and photos, so you are always informed and confident in the progress.
Step 7: Final Inspection & Shipping Preparation
The last check before your goods ship.
What We Do: Once production is complete, we perform a rigorous Final Random Inspection (FRI) against your checklist. We prepare all shipping documents, book freight, and handle all export customs formalities.
What You Receive: A detailed inspection report and shipping confirmation. Your goods are carefully packaged and loaded for their journey to you.
Step 8: Logistics & After-Sales Support
Getting your products to you and ensuring your satisfaction.
What We Do: We manage the entire logistics chain, providing you with tracking information. We follow up to ensure you receive the goods in good order and are satisfied with the final product.
What You Get: Your high-quality products arrive at your destination. You have a reliable partner ready for your next order or any ongoing support needs.
Why Our Process Works for You
Transparency: You see every cost and every step. No surprises.
Quality Assurance: Inspection at critical stages protects your investment and brand reputation.
Dedicated Management: A single point of contact simplifies communication and ensures accountability.
Expert Guidance: We navigate the complexities of Vietnamese manufacturing on your behalf.
Ready to Start Your Order?
Contact us today to discuss your product needs. Let's turn your concept into a quality reality.
